Using a Telegram chatbot allows your business to reach potential customers quickly. This platform offers secure messaging and a range of privacy technologies. It is also accessible on all major platforms, including iOS, Android, and desktop computers.
These bots can handle a large number of customer queries simultaneously, enabling your team to focus on higher-level tasks. They can also automate and optimize numerous processes to increase productivity.
How to build a Telegram chatbot?
Whether youaEUR(tm)re an e-commerce business or an insurance agency, a Telegram chatbot will help you manage customer queries efficiently. It will allow your agents to focus on other tasks and help customers with more complex questions. In addition, it will help you upsell your products and services.
Creating a bot is easy, and you can use one of the many existing tools or build it from scratch. You can use a programming language of your choice or a low-code platform like Dialogflow. Once youaEUR(tm)ve created your bot, you can test it with Cory by messaging it on Telegram. It should then respond with new updates.
To create a Telegram bot, first go to the search box on Telegram and type /newbot. This will launch a list of options, including the BotFather app. To build a bot with BotFather, follow the instructions on the screen to select a name and receive an access token. Once you have your bot, you can edit it with the BotFather app.
Webhook
Telegram offers a lot of cool features for bots, including inline keyboards and handling file uploads. But that’s just the beginning – there are tons of ways that bots can help businesses with their daily tasks, such as generating leads and collecting feedback.
To create a new bot, you need to first contact the BotFather (@BotFather) and choose a name and username. These must both end in “bot”. The BotFather will then reply with an access token, which you can use to send updates via the Bot API.
This can be done either with a long-polling mechanism or with webhooks. The latter is better suited for large-scale applications because it prevents your server from repeatedly sending the same data, so that your bot can scale up and keep up with demand. The webhook is configured via the setWebhook method, which only needs to be called once. Then, each time the Bot API sends an update to your bot, it will be sent to the endpoint you specified in that call.
Long polling
A chatbot can be a master of content distribution, promoting your brand like a seasoned marketing pro. It can keep your followers engaged and informed by sharing news and other valuable content, as well as engage with your audience through polls or Q&A sessions.
To receive updates, your bot must first establish a connection with Telegram’s servers by connecting to a public URL (the so-called web hook). This is done by sending the GET request to the bot’s server and parsing its response.
The next step is to register the bot’s token with Telegram. This is a unique code that will identify the bot in API calls and as an authentication key for the chat with users. It is also used to transfer ownership of a bot from one user to another. Once the registration is complete, you can start using your new bot. Your followers will be able to see its profile picture in their chat lists and select the option to transfer ownership.
Client libraries
There are several client libraries that provide an easy way to create a Telegram bot. They have different features and capabilities. One popular option is the pytgbot library from a Russian developer. This is a full-featured wrapper for the Telegram API with extensive support. It is based on the Flask web framework and provides automatic handling of updates.
Another option is TDLib from a Spanish developer. This is a high-performance library that supports inline keyboard and messages updating. It is also well-documented.
There are also a number of other options for developing Telegram bots in Java. The most popular solution is the JAVA Telegram Bot API from Stas Parshin, with more than 2 thousand stars and 20 contributors on GitHub. Lastly, Kotlin is gaining popularity as a server-side language. There are a few worthy libraries for the language, including the Telegraff solution from Russian developers with more than two hundred stars on GitHub.
